Roadside Service GPS Location

No address? Their phone knows.

“Broke down on I-5 somewhere past the exit.” Text the customer a link — one tap shares their exact GPS position, fills the work order, and drops a pin on your live map next to your tech.

Demo Repair Shop
Share your breakdown location
Your exact GPS position is sent to the shop so the service truck can find you.
Location sent
I-5 N near Exit 137, Fife, WA
Tech 4 mi away · ETA 9 min

Why shops pick Ziply Bay for roadside service gps location

One-tap customer GPS

No app, no login — the customer taps “Share my location” and their exact coordinates land on the work order.

Live dispatch map

See the customer’s breakdown pin and your technician’s live position on one map, with a distance/ETA readout.

Keep sharing until help arrives

The customer can leave live sharing on so the pin follows them while they wait.

Navigate to real coordinates

Your tech routes to exact GPS, not a guess at a mile marker — faster arrivals, fewer wrong turns.

How it works

1

Request the location

On a roadside work order, tap “Get location from customer” to generate a link.

2

Customer taps once

They open the link and tap Share — their GPS fills the breakdown location automatically.

3

Dispatch & navigate

The pin appears on your live map; your tech navigates straight to the exact spot.

Frequently asked questions

Does the customer need to install anything?

No. It’s a browser link — one tap to share location, nothing to download.

Can we track the customer the whole time?

Only if they choose “keep sharing” and keep the page open. Location is shared only with your shop, and only while they allow it.

Does this work for auto shops too?

Yes — any shop that does roadside or mobile service can use it, truck or auto.

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